Privacy Policy
Whitehouse Painting (“we”, “us”, “our”) cares about your privacy. This notice explains what personal data we collect, how we use it, and your rights under the UK GDPR and Data Protection Act 2018.
1. Who we are
Legal name: Whitehouse Painting
Base: Irchester, NN29 7HG, United Kingdom
Email: info@whitehousepainting.co.uk
Phone: 07895 857986
2. What data we collect
- Identity & contact: name, email, phone, address.
- Project details: property type, scope, timings, photos you share.
- Communications: emails, messages, and notes related to your quote/job.
- Website data: analytics, device info, cookies (see Cookies below).
3. How we use your data (lawful bases)
- To provide quotes and services (Contract)
- Customer support & updates (Legitimate Interests/Contract)
- Scheduling & invoicing (Contract/Legal Obligation)
- Safety & compliance (Legal Obligation/Legitimate Interests)
- Reviews/portfolio with consent (Consent)
- Analytics & site improvement (Consent/Legitimate Interests)
4. Sharing your data
We only share data with essential service providers (e.g., email, calendar, form tools, payment processors) under data-processing terms. We do not sell your data.
5. International transfers
Where providers store data outside the UK, we ensure appropriate safeguards (e.g., UK Addendum to SCCs).
6. Retention
Project records are kept for up to 6 years (tax & legal). Enquiries not proceeding are typically removed within 12 months.
7. Your rights
You can request access, correction, deletion, restriction, portability, or object to processing. Where we rely on consent, you can withdraw it any time.
8. Cookies
We use essential and (where consented) analytics cookies. You can adjust preferences via your browser or any cookie banner provided.
9. Security
We use reasonable technical and organisational measures. No system is 100% secure.
10. Children
Our services are for adults. We do not knowingly collect children’s data.
11. Changes
We may update this policy. The latest version will always be on this page.
12. Contact & complaints
Questions? Email info@whitehousepainting.co.uk.
You can complain to the ICO: ico.org.uk.